Thank you letter

Excellent service ! I chose this florist over the big chains and I’m so glad I did because I don’t think the same service above and beyond the call of duty would have occurred.
I arranged for my Daughter to pickup her flowers because I thought it would be easier for her but the txt I sent with the shops details didn’t reach her and she didn’t pick them up.I got a call from a lovely lady at the shop who said my Daughters house is on her way home and she delivered the flowers herself !. she didn’t have to as I didn’t paid for this service but she did. Made my day and my Daughters too, who assures me the flowers are beautiful !
Heather.